Business Process in SAP Credit Management Part 3: Process Integration

Updating the Credit Segment Data

Updating Liability Data

• Updating Payment Behavior Summary Data
• Update Configuration
• Credit Check When Creating Order in SAP Sales
• Credit Limit Application (Credit Case)
• Integration with Credit Profile

When a credit limit application is created, certain data is imported automatically into the credit case from the customer master record Information transferred automatically from the credit profile to the credit limit application:

• Scoring
• Risk class
• Current credit limit
• Œ Current liability
• Œ Current credit limit utilization in percent (%)

For example, Credit Limit Application with Credit Case
The credit case is used to process credit limit applications in a structured manner across departments. …The credit case allows organizations to process credit limit applications, which are sent from sales and distribution to the credit management department.
A credit case can trigger a workflow. You simply add customer-specific fields to this.The credit case is based on SAP Case Management (SCASE). A credit case contains:

• ŒCentral customer master data and credit profile Œ
• Status Œ
• Organizational data Œ
• Documents Œ
• Orders Œ
• Notes Œ
• Inbox 

One credit case can be assigned to several processors.


Summary

Credit segment data in SAP Credit Management (especially the liability data and information about a customer’s payment behavior) is updated using sales and distribution processes (creating orders/billing) and financial accounting processes (posting open items). When you use SAP Sales and Distribution and SAP Financial Accounting components, the data is updated as follows:

The liability is updated automatically in SAP Credit Management when you create an order or issue an invoice in the SAP Sales and Distribution system.

The liability and payment behavior summary data is updated regularly in SAP Credit Management using SAP FI information from a report (UKM_TRANSFER_ITEMS and UKM_TRANSFER_VECTOR).


As part of the credit check, when you create or change an order in a sales and distribution system, the system checks the customer’s credit limit utilization, any set blocks, and the payment behavior (payment behavior summary) in accordance with the check rule defined online in SAP Credit Management. Depending on the check result, the credit status for the order is set to Released or Blocked.

Credit limit applications can be structured electronically and processed cross-departmentally using SAP Credit Case.